brainstorming body language checking for feelings⏎
active verb complaint letter analytical report⏎
closed question channel clustering⏎
complaint letter business-ese blind copies⏎
checking for inferences channel overload buying time with limited agreement⏎
boilerplate clear chronological resume⏎
analytical report active verb clustering⏎
active verb blocking closed (defensive) body position⏎
acknowledgement responses clustering build goodwill⏎
channel closed (defensive) body position case⏎